Network License: Could Not Connect to the Server

Problem

'Could not connect to server' error is visible:

Solutions

1. Check if your license server is up and running: Try to load this page with any browser: http://:2468/web Start the server if it is not running

2. Make sure that the correct license server is set in the Dock license manager: For example.: 'http://:8731'

3. Ensure that an 'Slps.Disributor.Host.exe' file

4. Re-install Agacad license server: Navigate to programs and features > locate Agacad license server > Uninstall > Download and install the latest version

5. Make changes to 'Slps.Distributor.Host' in properties (right-click on Service > Properties):

   

Having troubles?

1. If neither of the solutions helps, please send us log files from the server:

• C:\Program Files (x86)\AGA-CAD Network Licence Server\Trace.log

• C:\Program Files (x86)\AGA-CAD Network Licence Server\Services\Trace.log

• C:\Program Files (x86)\AGA-CAD Network Licence Server\Web\Trace.log